Managing expectations is a skill that allows you to let clients know what to expect and when to expect it.

It’s important to create clear expectations to avoid unrealistic ones before they are formed and provide a higher level of service. Learn how to make a difference through clear communication, even in brief relationships.

Please CLICK HERE to learn more/register for this event. 

Attn Members: If this is your first time registering for one of the Alliance's webinars being held in partnership with the Home Care and Hospice Essential Webinar Network, you will need to "create an account" (on the webinar registration page) to receive the special membership rate.

Questions? Please contact Laurie Belden at laurie@homecarealliance.org.