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How Hospice Survey Changes are Impacting Agencies

  • 9 Nov 2023
  • 9:00 AM - 10:00 AM
  • Webinar


  • Special rate extended to members of the Alliance


How Hospice Survey Changes are Impacting Agencies

Thursday, November 9, 2023

9:00 - 10:00 am

Live Webinar

(being held in partnership with the Minnesota Home Care Association)

Seasoned hospice leaders are experiencing increased scrutiny and even punitive actions by CMS in the payment realm. That squeezing seems to be entering the survey realm as well with survey changes that began this year. Are hospice surveys really all that different than they were before the changes in January 2023? Now that Hospice Survey changes are a few months old, it's time to hear how these revisions have and are affecting hospice agencies in the real world.

We'll discuss some feedback received from agencies across the nation and will invite attendees to share their own experiences with Minnesota surveyors. In addition, we'll discuss what the changes are and how each agency can implement QAPI projects to prepare for the best survey possible, given the new emphases the survey process has taken on.



Founder, Noyce Consulting

Beth Noyce is a CHAP-certified Home Health and Hospice Consultant, mentor, educator and regulatory master who helps agencies know when they are at risk and helping keep them out of trouble. Beth is former Executive Director of Utah Hospice and Palliative Care Organization and Utah Association for Home Care and Medicare Administrative Contractor medical reviewer. She serves on the Hospice Advocacy Board and NAHC’s Hospice Quality Subcommittee and has served on NACH’s Hospice Advisory Board. Beth has presented for CGS, NAHC, HHAU, UHPCO, AHPCO, UAHC, Decision Health’s Coding Summit, AHCC's Home Health Compliance and Quality Outcomes Conference, HealthCare Synergy, WellSky, Medbridge, HealthWare, Audio Educator, LKN and teaches her own expert seminars, workshops and webinars. She regularly audits and performs appeals for SimiTree. Beth has edited and written study guides and questions for industry coding and compliance certification exams, has published in Diagnosis Coding Pro, and edited a Diagnosis Coding Manual.


This program has been designed to meet the continuing education requirements for the Minnesota Board of Nursing for 1.0 contact hours. It is the responsibility of the participant to assure that this program meets the licensing and continuing education requirements of their state board and to retain the required documents in their personal file. Attendees must participate in the entire presentation for contact hours to be awarded – partial credit will not be available. To apply for nursing contact hours, within one week following webinar participation, a completed sign-in sheet and evaluations from each individual must be returned to MHCA. Certificates will then be issued by e-mail.


Enjoy the convenience and cost-efficiency of a webinar – watch the speaker’s slide presentation on the internet while listening by telephone or through your computer’s microphone and speakers (VoIP). The cost of this education is per person.

Prior to the webinar, a Zoom Webinar link will be emailed to the address provided at registration.  Handouts and resource materials will also be sent prior to the webinar (if available). 

Following the presetnation, you will be sent the recording link. Recording will be accessible for one month. 

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